When you shop at Thermal Mermaid you are browsing the collection of hand made artisan soap, cosmetics, and jewelry that reflect the creative free spirit of the artisans at Thermal Mermaid.
As a shopper you can buy any items that are offered by our community artisans. Each artisan works independently in their own space and with their own creative influence. You are shopping directly from the artisan themselves, and not from our store (unless you are buying an item that says it specifically comes from Thermal Mermaid).
Each artisan works independently and uses our platform to present their product to the world. Thermal Mermaid artisans are all members of the Thermal Mermaid Crafter's Community, which means they have come together to learn and share their work in the same space. All crafter's are free to create our recipes that we offer in the Thermal Mermaid Learning Library Recipe Directory and use them for their product line. They are also free to change or tweek any recipes to make them their own.
Each crafter has their own unique style and talent, and we warmly welcome you to explore everything they have to offer.
Shipping & Returns:
Since our artisans are independently running their own stores, their shipping and return policies are individually customized by their own terms on each store page. Artisans are required to tell you what their shipping and return policies are, and in return, we expect that as a shopper you will review this information if it is important to you, and respect the terms under which they can provide their craft to you. We encourage communication with your artisan before placing an order if you have any questions about your product.