Unable to access Learning Library Recipes
I am logged in but am unable to access any of the recipes...I can get into the grouping but when I select...say the one about goats milk lotion...it just takes me back to the Kelpie/Mermaid/Siren sign up page...I did purchase Siren for full access but I can't even look at one thing...I know it has to be operator error...just can't figure what I am doing wrong! HELP
Hi Judith! Thanks for reaching out. You account needed to be upgraded manually. Usually the paypal button does this automatically, but sometimes I have to do it by hand. Try logging in again becasue I have set you to the SIren level, and you should have access to everything. (If you still don't see the recipes just clear your cookies.) Please let me know if I can do anything else for you.
Hi There!!! Thanks for letting me know. Since I have your user name right here I can fix this manually on my side. You are all set and should have access to everything now. Please try to log in again, and if theres any trouble let me know. Thanks for joining us!
HI! Have you tried to log in? I posted the update on your account a few days ago, but I dont see it on this thread. Perhaps I tagged it in another thread by accident. You should see everything if you log in now.
Thanks for your reply. How do I message this info directly to you?
@simone-lee Hi Simone, as I posted above, I just need to know your email that you used to register your account and I can help you. As soon as I know I can set your account to the correct setting. Jennifer
Hi, as I do not want to post my details in the forum is there another way to send my details directly to you?